MANAGING BANKING INDUSTRY CHANGES UNDER THE COVID 19 PANDEMIA
The success of a change is valorized by a new state, and whether it will occur depends on several influential factors: environment, management, knowledge, the will to change, resistance to change, entrepreneurial spirit, motivation, risk. Managing change and making the right decisions is much easier when the path ahead of the manager is known. In c...
By Vera Zelenović, Jelena Vitomir
BANKE NA DRUŠTVENIM MREŢAMA - PRIMER BANKARSKOG SEKTORA SRBIJE
Društveni mediji su sredstvo interakcijemeĎu ljudima u kojem stvaraju, dele i razmenjujuinformacije i ideje u virtuelnim zajednicama imrežama. Banke bi trebale koristiti društvenemedije kao dvosmerni komunikacijski kanal kakoza slušanje okruženja, tako i za sticanje uvida, sveu cilju pružanja korisnicima ciljanih idiferencijalnih rešenja koja rešav...
By Milan Radović, Jelena Vitomir
BANKS ON SOCIAL NETWORKS - EXAMPLE OF THE BANKING SECTOR IN SERBIA
Social media are the means ofinteractions among people in which they create,share, and exchange information and ideas invirtual communities and networks. Banks shouldleverage social media as a two-waycommunications vehicle for both listening to theaudience and gaining insights, with the goal ofproviding customers with targeted anddifferentiating so...
By Milan Radović, Jelena Vitomir