Monitoring consumer satisfaction and loyalty represents one of the key decisions that serve to increase the company's competitiveness. One of the basic prerequisites for loyalty is consumer satisfaction, and the task of creating loyalty sometimes seems unattainable for a company. In this regard, to begin with, it is very important to develop metric...

By Dejan Tešić

This paper explores regional variations in the promotion of sustainable Foreign Direct Investment (FDI), focusing on developed, emerging, and developing economies. Sustainable FDI, which aligns profitability with environmental and social objectives, is reshaping investment landscapes across the globe. Developed economies demonstrate strong regulato...

By Panagiotis Kontakos

In modern business, achieving a high level of efficiency and optimal company performance becomes crucial for maintaining a competitive advantage. Accordingly, financial benchmarking is an indispensable tool in business evaluation, enabling organizations to systematically and continuously measure and compare their own organizational business process...

By Katarina Božić, Dražen Bojagić, Kristina Pavlović

Commercial law contracts, whether named or unnamed contracts, represent the legal basis for the economic development of any country. Their specificity, on the basis of which they are receptive and in conjunction with institutions of higher education, the economy and government at any level, is reflected in the fact that the obligation contracts are...

By Jelena Damjanović

The fiscal position of municipalities and cities has a great influence on the overall fiscal position of the Republic of Srpska. Bearing in mind that according to the Law on the Budget System, the budget system of the Republika Srpska consists of the budget of the Republic, the budget of municipalities and cities and the financial plans of the fund...

By Biljana Srdić Gojković

There has been a notable surge in scholarly interest in public-private partnerships (PPP), their forms, models and role in the development of social infrastructure. The growing body of research on PPPs makes bibliometric analysis in this area a pertinent task. This study focuses on the literature on PPPs published between 2000 and 2021 and indexed ...

By Irina Ermakova, Svetlana Panikarova

The countries of the Western Balkans have behind them two and a half decades of too slow recovery. The paper tests the hypothesis that without stable development institutions and adequate economic reforms, high rates of economic growth that will lead to sustainable development are not possible. Low rates of growth and living standards result in pop...

By Dragana Milenković, Tanja Vujović, Ivan Milenković

Today, international business faces a greater number of risks than ever before. This article delves into and evaluates the risks associated with the transformation of companies operating in the international market. Transformation involves a shift in the company’s strategic approach and mindset. In the contemporary business environment, conti...

By Dragana Vujičić Stefanović, Dragan Milovanović, Boško Mekinjić

In the modern world, commercial organizations are increasingly involved in addressing social issues within society. Recently, the topic of business engagement in solving social problems has been developing in Russia, with a focus on demographic policy. The aim of our research is to analyze university students' attitudes toward business as a subject...

By Aleksandr Neshataev

In today's rapidly changing business environment, digital transformation is emerging as a key success factor for organizations of various sizes and organizational structures. This paper explores how digital transformation affects the business decision-making process within organizations, highlighting its importance for improving efficiency, accurac...

By Živko Erceg, Nataša Đalić